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Old 02-03-2016, 10:13 AM
carrai carrai is offline
Join Date: Jun 2015
Posts: 40
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Default Dialer with transfer to announcement text to speech IVR

I am reviewing configuration of the dialer feature in the ipocc and just appear outbound calls can be transfered to agents. My question is if it is possible to transfer the outbound call to an announcement of the IVR and also the announcement should be a text to speech in spanish language?

I'd appreciate any suggestions
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