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Old 11-04-2014, 09:24 AM
gavin2 gavin2 is offline
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Join Date: Jun 2014
Posts: 13
gavin2 has 10 reputation points
Default Callback outside of time zone

Avaya Proactive Contact 4.2

Changed timzone.cfg to reflect new business hours of calling. 0-5:8.00:20.55 unfortunately the agents cannot set a callback for any TZ before 9am.
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