Bought a 9608 for testing purposes so that I could replicate the experience.
What I can see is that the line group ID of the short code appears to be ignored when using the Voicemail Collect feature. As such, the local VMPro instance (Site A) that the system is configured to is answering instead of the remote (Site B).
With the line group ID, I would have expected the call to be routed out the designated trunk to the remote system to handle.
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