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Old 09-29-2010, 10:28 AM
rprasad rprasad is offline
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Question SAP Connector for CTI Application

Dear All,

Which component or product of Avaya facilitates the integration of CTI Screen Pop application with SAP, Seible and Oracle Apps CRM?

Is there any provision for developers to integrate through any SDK or API?

What are the license needed when we propose a Avaya Aura, AES, CCE based solution?

Appreciate any help.

with regards,
Ram
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