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Old 06-22-2015, 08:25 AM
claud4 claud4 is offline
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Join Date: May 2015
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Default Power User license "dormant "

In Avaya IP office version 9 and above , Preferred edition license required for any Power user or teleworker user license to be activated . Otherwise licenses will show as "Dormant" .
Effectively there is no way to use Avaya Softphone without preferred edition license , because Softphone requires either Teleworker or Power user license .

You can use X-Lite or Zoiper based third party softphones if you have only essential edition license , provided you have Third party IP license for each user .

Any comments ??

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