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Old 05-25-2016, 05:16 AM
schopdekar schopdekar is offline
Join Date: Aug 2015
Location: Pune, India
Posts: 40
schopdekar has 10 reputation points

Please ensure that the domain name is pingable.
Please post the logs, of Chat Task Server and WebChat. In TTrace, under webchat, Please enable WEBCHAT_Data flag.

In case of config changes like this, please restart first Chat TS (happens quickly), followed by Tomcat WWW (takes several minutes).
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