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Old 06-11-2018, 12:34 PM
moham301 moham301 is offline
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Join Date: Jan 2017
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Hi,

If your device is android, go to advanced Enable XMM debugging and select the logging level as verbose. Exit the application and try to connect through VPN.

Then go to file manager in the phone and collect the log files from Android/data/com.avaya.ScsCommander/files/staging.

Hope you will get the information there.

As you mentioned you are connecting through IPsec VPN, I suggest you check the configuration on the firewall. see if there are any H.323 or SIP transformation enabled. If enabled then disable it.
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