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Old 03-09-2012, 04:38 AM
neumanna neumanna is offline
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Join Date: Jul 2010
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Hi,
was trying in lab again, and you are right. The CLID is just shown in AAAD.
But this is what i'm remembering:
If in script the call is routed again to an extension or to an external number, the CLID is shown in display:
queue to skillset
default_skillset

wait
2

route call 22327

or do a route call to PSTN the original CLID is seen in phonesets display.
The NRS is "forwarding" the CLID in the DCH SETUP Message.

FYI this is not working on ACM with SM and AACC. Opened GRIP for this.

Sorry for the confusion I gave to you.

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