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Old 05-24-2017, 10:24 AM
nfanto nfanto is offline
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Default How to change the called Adress - IPOCC

Hi

My customer need to identify the External Number using for contact her.
For the call flow and routing ICR, that is OK, that works good.

But we need this information in the agent call (in the physical or softphone call), because the customer's agenda use the TAPI driver to collect the Caller ID (That ok) and the Called ID for open the good agenda.


IPOCC + IPO 500v2 in 9.1.8

Regard

Last edited by nfanto; 05-24-2017 at 10:26 AM.
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