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Old 07-06-2015, 09:26 AM
vary1 vary1 is offline
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Join Date: Oct 2014
Location: Leslie Michigan
Posts: 10
vary1 has 10 reputation points

We had similer issue when moving between contact types. The culprit turned out to be the multiplicity. Our outbound agents are using the POM and when they are set up they defaulted to no multiplicity. when they are changed back they stay that way, and the agents do not behave correctly.
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