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Old 02-19-2011, 06:04 AM
aa1 aa1 is offline
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if you feel you have done all these, then please open a ticket with Avaya support and we'll look into it. Please provide the following details:

- the extact data switch model and firmware
- the wireshark trace you have captured
- 46xxsettings.txt file
- DHCP option string(s) - 176 and 242 - if both are advertised in the same offer
- Port speed settings on the dataswitch where the phone is connected
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