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Old 04-13-2010, 12:54 AM
g2 g2 is offline
Hot Shot
Join Date: Jan 2010
Posts: 19
g2 has 10 reputation points

Hi Scott,

What is the scenario or what happens when agent tries to login to the CCE desktop application without clicking the head set button. I hope clicking the head set is not required when you try to use CTI application to login to the switch.
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