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Old 07-31-2013, 12:53 PM
davis124 davis124 is offline
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Join Date: Oct 2011
Location: Omaha, NE
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Default 3641/3645 Unable to update over the air

Hello -

We are trying to update our 3641/3645 phones via TFTP over the air and it doesn't seem to be working. We never see these phones hit the TFTP server with a file request, and we do have the TFTP setup in our DHCP option 66 (This was a bit of a confusion because of the lack of good installation documents from Avaya).

Any thoughts/suggestions as to why this might be working? We haven't tried via the HAT Software because we were hoping over the air would work.

Thanks,

James
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