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Old 08-21-2017, 05:38 AM
kruegerb kruegerb is offline
Join Date: Oct 2013
Location: Stuttgart-Germany
Posts: 276
kruegerb has 12 reputation points

do you have licenses for ICI connector installed:
need FEAT_CIE_CC_ICI_CONNECTOR for connecting the ICI connector, and for each agent logged in via SAP client: VALUE_CIE_SAP_USER_VOICE
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