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Old 04-16-2015, 08:41 AM
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marzahn marzahn is offline
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Join Date: May 2014
Location: Among the trees in Western RI
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Solution Delivered Configure a "goto-cover" Button

My understanding of your question: You have an inbound call that you wish to send to voice mail on another station.



First, you need to prep your phone to do this by setting up a goto-cover button on your phone. Once this is done, you can handle inbound calls as follows:
  1. Place the caller on hold using the transfer button. This gives you dial tone.
  2. Dial the extension of the receiving station.
  3. Immediately press the goto-cover button.
  4. Press the transfer button agian to complete the transfer.
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Thank you,
Bill Marzahn
Telecommunications Administrator
Neighborhood Health Plan of Rhode Island
299 Promenade Street
Providence, RI 02908-5720
401-459-6677 (Direct "Find-me" Line)

Last edited by marzahn; 05-15-2015 at 12:25 PM.
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