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Old 06-02-2016, 07:39 AM
sdolma sdolma is offline
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Join Date: Jun 2016
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Default How to develop One-X number matching rules?

Hi,

One of our customers is requesting the ability to click-to-dial four- to eight-digit phone numbers from a web browser address book.
I'm led to believe you can use the Configurator tool to develop custom rules to match non-standard phone numbers, but have been unsuccessful in practice.

Is there anything I'm particularly likely to have missed out that's required for developing custom rules?
I have logs available if appropriate.

Apologies if this post isn't in the right place!

- S
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