View Single Post
  #2  
Old 05-20-2014, 01:59 AM
marquardt marquardt is offline
Guru
.
 
Join Date: May 2014
Location: Stuttgart - Germany
Posts: 190
marquardt has 14 reputation pointsmarquardt has 14 reputation points
Default Answer

Default setting for reporting data: 365 days (value changed to 400 days in IPOCC9.0.3)

See also setting: Module Configuration – System – Reporting settings.

----------------------

Default setting for task reporting data: 365 days (value changed to 400 days in IPOCC9.0.3)

See also settings: Module Configuration – System – Task Reports.



Note: Make sure that you export the data regularly.

For more details see: Using IP Office Contact Center Configuration
Reply With Quote