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Old 01-03-2018, 07:30 AM
georg201 georg201 is offline
Join Date: Aug 2017
Posts: 8
georg201 has 10 reputation points


Thank you for your reply.

The phone works right away when plugged in locally, firmware is updated and also registered to my IPO.

When connecting from a remote site through VPN, it displayed no errors, it goes through the whole boot process, I even login it with extension # and password.

A blank page appears with 3 lines instead of 8, a half moon to decrease the brightness and a message on top that says "Retrieval Successful"

It makes no sense. I have a 9620L IP phone that works anywhere in the world and 8 9608 IP phones working from different provinces of Canada.
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