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Old 11-19-2013, 04:58 AM
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rbrookes rbrookes is offline
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@chdre, I don't know the answer to your question - but to clarify the problem so that somebody else might recognize it and provide a solution - it seems that the tests are being logically OR'd instead of ANDed. So if either criteria1 OR criteria2 is met it is following your custom rule. But what you want is if criteria1 AND criteria2 are met it follows your custom rule.

Anybody know how to configure as an AND instead of an OR?
Russ Brookes | Avaya, KCS Leader | +1 613.771.7590 | | NA Eastern Time Zone
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