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Old 01-24-2017, 10:33 AM
gsanadze gsanadze is offline
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Join Date: Mar 2015
Posts: 96
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thanks, I checked, everything works just fine. The Dialer calls outside number and playes announcement without agent involved.

The issue still - I need agent to be logged. So, I can't use IPOCC as dialler without agent licenses.

Another question, if possible - what is ODSI Evaluatiion Tag - what is does? Why it always sends call to the N line? ODSI stands for?


Many thanks anyway for prompts,

Regards

George
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