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Old 06-23-2015, 09:24 AM
verma62 verma62 is offline
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Join Date: Apr 2015
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Hi kruegerb/bennylu,

Thanks for your response.

I m really surprised why it is not working, as entries are made correctly in the database tables. I have manually validated these.

I will definately send you the ttrace at the earliest, also what do you mean by backup of IPOCC? is it DB backup or something else.

Also in a different post related to call back (https://support.avaya.com/forums/showthread.php?t=6407) you have shared call back example in zip file. Should I try that first?

Thanks
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