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Old 07-23-2014, 03:54 PM
ricka ricka is offline
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At this point you might be best served by doing a renew on the set (**renew[MAC of the set}##)

If the IP's of S1 and S2 were entered correctly by the technician you should look into why the set cannot contact those addresses and retrieve the firmware update.It is quite likely that you would need someone with network expertise to resolve such an issue.
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