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Old 10-01-2019, 11:59 AM
troybell troybell is offline
Aspiring Member
Join Date: Oct 2019
Posts: 1
troybell has 10 reputation points

does anyone know how to set a AUX timer? I was told that our agents will go into AUX mode to do work after a call and will not go to Auto-in, but will stay in Aux mode for the default time of 15 minutes, I want to change it to 5 minutes and they auto-in.
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