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Old 11-17-2011, 05:19 AM
kamra kamra is offline
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Join Date: Nov 2011
Location: India
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Default Change IP address of CMS server

Dekorator,

Changing IP address on the CMS does not affects the already stored ACD data in the CMS. To change the IP address on a solaris/unix flavour OS machine such as the one used by CMS, you use the 'ifconfig' command and also make changes in the /etc/hosts file. I suggest you look up the 'man' or manual page for ifconfig command using 'man ifconfig' in CMS. Once you change CMS IP address,you may need to change the node-name or ip address in CM as well, depending on which CMS NIC IP address you intend to change. Obvious question would be how many NICs you have in your CMS and are active..

Saurabh Kamra
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