Thread: Multiple Calls
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Old 11-09-2012, 10:00 AM
petilliw petilliw is offline
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Join Date: May 2011
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Default Multiple Calls

I'm getting complaints that when a user is on a call and the next call comes it.. it say's 'offered' on the display and then goes to VM (1st point of cover). These sites are connected via a QSIG IP trunk.. not sure why this is doing this. This is not an ACD.. just regular 9630 phone sets.
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