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Old 07-01-2016, 01:10 AM
kruegerb kruegerb is offline
Join Date: Oct 2013
Location: Stuttgart-Germany
Posts: 276
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IPOCC9.1.6: When an agent is new created in IPOCC UI the server componet IPOSynch creates an IPO user with the same name. at the extension the agent is using this IPO user should be logged in. in this case in contact recorder in column Agents in addition to the extension in brackets the user name is displayed
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