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Old 11-07-2018, 11:56 AM
thiel2 thiel2 is offline
Genius
 
Join Date: Apr 2013
Posts: 361
thiel2 has 50 to 99 reputation pointsthiel2 has 50 to 99 reputation pointsthiel2 has 50 to 99 reputation pointsthiel2 has 50 to 99 reputation points
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Is your ping successful from the IP Office itself? (You can send test pings from System Status)

If not, add a route or change the subnet mask as needed.

But then, run monitor and check the boxes for Embedded Voicemail Email on the Call tab, and SMTP on the Services tab, so you can see what is happening between the IPO and the mail server
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