Quote:
Originally Posted by ley1
Hello;
I need to set up some digit manipulation in my AACM (not SIP trunks, no session manager) that will truncate the first 5 digits of the inbound ANI and route based on the last 5 digits. How do I remove the first 5 digits of an inbound call? Doesn't ARS only work on outbound calls?
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I'm just curious as to why you do not route calls based on DNIS digits. I have found that we do not always get the ANI string. So would that not be unreliable?
I do use ANI for time to time. But I use it to "dump" callers who regularly spam or harrass our staff by using a vector routing table (VRT). I route these specific calls to a vector called Dump. It plays the intercept tones and an anouncement I recorded that says: "Your call cannot by completed as dialed ..." twice and drops the call.
