View Single Post
  #1  
Old 03-07-2017, 07:15 AM
materwey materwey is offline
Whiz
 
Join Date: Mar 2010
Posts: 40
materwey has 10 reputation points
Default delay in transfer

CM 6.3 with Aura Messaging. Front desk staff transfer calls to vdn/vector which routes calls to hunt group or voice mail system (depending on time of day listed in business schedule). Staff indicate that only when calls are routing to voice mail that they must press the transfer multiple times before the calls finally leave their station. Staff is using 8434DX digital telephone sets.
Any suggestions on what is causing this delay and how I can get it out of there?
Reply With Quote