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Old 07-04-2014, 02:57 AM
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nash nash is offline
Join Date: May 2010
Location: Manchester, UK
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Solution Delivered

There was an issue in 8.1 software where SMDR records showed blank call durations.

Have a look at this solution article:

If you are not running the latest version of 8.1 software then most definately upgrade.
Andrew Nash | Global SMB Services Leader | Global Support Services | Avaya |
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