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Old 02-19-2016, 08:35 AM
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marzahn marzahn is offline
Join Date: May 2014
Location: Among the trees in Western RI
Posts: 236
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Question Building a Dashboard from CMS Reports?

We already did this for our member service (inbound) call center using a combination of real-time reports and Excel. For some reason the senior manager went to our IS development team for a fancier version.

When he came to me, I cautioned the development manager that he may be looking in a "black hole" of work if he thinks his team can write an application that accesses the database directly.

What do you think? Am I wrong and this is really a piece of cake?
Thank you,
Bill Marzahn
Telecommunications Administrator
Neighborhood Health Plan of Rhode Island
299 Promenade Street
Providence, RI 02908-5720
401-459-6677 (Direct "Find-me" Line)
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