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Old 04-23-2014, 12:46 PM
rchila rchila is offline
Join Date: Apr 2014
Posts: 3
rchila has 10 reputation points
Default Automatic Call Forwarding

Hi. I apologize in advance if this is not the right spot to post this message.
I am new to Avaya Admin Support. It's a non VOIP Avaya PBX System.
I have an extension that has EC500 set to forward to our Securities Cell number.
After calling the extension you get a General Mailbox message and then it's forwarded to the cell number. There is no mailbox associated with this extension.
We would like to change the General Mailbox message to something else.
We don't want to have to press any buttons, just have the call forward after the custom greeting.
Is this possible?
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