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Old 04-30-2014, 12:45 PM
rchila rchila is offline
Join Date: Apr 2014
Posts: 3
rchila has 10 reputation points

I status the extension and EC500 is enabled. Off-PBX Service State:in-service/idle
Service:in-service/on-hook. The SAC is activated, but no extension set on the phone number.

I checked and there is a coverage path set on the extension.
Station/Group Status Inside Call Outside Call
Active? n n
Busy? y y
Don't Answer? y y Number of Rings:3
All? n n
DND/SAC/ Goto Cover? y y
Holiday Coverage? n n

Then it has a coverage point, pointing to a hunt-group. If I bring up the hunt group its just our Audix system.

I couldn't find any VDN's or Vectors setup on the PBX.
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