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Old 09-01-2010, 06:20 AM
k2cinswedenab k2cinswedenab is offline
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Join Date: Jul 2010
Posts: 18
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Actually there isn't any official database scheme available.
There where some rumors a while back that Avaya (after the purchase of Agile CCE) would make this available, but it was later demoted because of customization and/or direct access of database items is not supported and no document would be released.

However, a bit old, but still very helpful is this document that was posted by someone on the old Avaya CCE forum (now closed down)

Maybe you find it helpful. But remember, its not supported

Regards Andreas
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