MAC Softphones require their own license as they are an OEM from Countherpath. The required order code should be 339093 / IPO R9.1 VIDEOSFTPHN MAC ADI LIC. I would in your case consider the Avaya Communicator for Web as we have encountered very bad experiences with MAC Softphone. The feature set is not in line with the Avaya Communicator.
Like mentioned, maybe the Avaya Communicator for Web, which runs perfectly on MAC could be alternative.
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