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Old 06-15-2012, 10:00 AM
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werickso werickso is offline
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Default LAW Chat is not yet on-demand

You are only offered chat once per browser session. If you decline the first offer, it will not be presented again.

Although we are working towards chat-on-demand, the functionality is not available.

There are variables that change, but essentially, looking at Knowledge articles, and just time on the site should offer the chat dialog after you start a new browser session (i.e. close all your browsers and log back in to https://support.avaya.com)
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