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Old 09-30-2010, 10:42 PM
kajenvmv kajenvmv is offline
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Hi Wkirk,

Thank you for your response. After going through the links you provide , I have a small idea about the licenses we need for backup system. Can you correct me,if something missing below?

Backup IP office
Licenses,
1. IP500 Voice Networking (4 Channels).
2. Advanced Edition.
Hardware,
1. Control unit version 2
2. VCM 32 card

Main systems contains,
1. Advanced edition with 50 customer agents and 5 supervisor (30 channel E1)
2. Contact store
3. CTI pro.

4. IP500 Voice Networking (4 channels) - For SCN .

Expecting your reply.

Thank you again.
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