Thread: VBK Files
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Old 03-15-2013, 04:24 PM
wojcij wojcij is offline
Join Date: Mar 2013
Posts: 5
wojcij has 10 reputation points

This is an older post-so I do not know if you found your solution or not.

The Call Pilot software should do this for you automatically as there is a check box to convert from VBK to WAV
On our Call Pilot 5.0 box, this is found in the 'Mailbox Class Details' =>'Desktop and Web Messaging Configuration'
-There you can set it to always force conversion to WAV format.

We are using M$ Windows and Outlook which shows the VBK, but on my Smartphone and Outlook web, the attachment comes in as a WAV.

..Hope this helps.
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