no update email no case closing message
Hi meiere,
I apologize for this miss by the email notification system. I have created a service request with our IT department - IT729780 is the case number.
Once I have a response, I will post it here to let you know what is happening.
Thank you for being an Avaya customer!
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Jeff | Avaya Support Web Team | Avaya Client Services
For PRIORITY Service, create a Service Request online at http://support.avaya.com. Select Service Requests > Create Service Requests
Also, check service request status, order parts, and access the latest knowledge from our newly designed Avaya Support website!!!
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