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Old 09-26-2012, 08:19 PM
hiday hiday is offline
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Join Date: Sep 2012
Posts: 2
hiday has 10 reputation points
Exclamation Sold To number and 2526T HW Rev 03 defect

Dear avaya,

My company bought several ERS 2526T, 2 unit ERS 5530 and 1 2526 PWR from local supplier in Jakarta. Where can I get Sold to number ?

I need to download software images for ERS 2526T HW Rev 03 MFG Date 2008xxxx which have issue when booting "Test internal loopback failed".
I contacted the seller for my Sold To number, but he can't give that number, because we don't have maintenance contract. Is that true we must have that contract ?

So, how can I get my Sold To number? How to download new software images for nortel/avaya switch?
Is ERS 2526T HW Rev 03 MFG Date 2008xxxx defect product ?
Sorry for my poor english.
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