Is possible
Yes, you can do it by a custom application that modifies the .ini configuration file.
We developed a custom .exe that agent uses to config theis Avaya Agent (softphone) and the .ini file of EMC Desktop. The agent just need to put their station and login, and thats all.
i guess is a good approach of your requirement.
Also EMC that have the Configuration Server, but I definitly dont reccomend this.
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