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Old 04-01-2016, 02:52 AM
hitch9 hitch9 is offline
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Question Salesforce Open CTI Integration

I'm investigating Avaya's Open CTI Integration with Salesforce. (I'm a developer rather than a business person).

We are currently using the Salesforce CTI Toolkit but this is no longer supported. We operate an Avaya IP Office V500 system.

What's involved in moving forward with Open CTI?
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