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Old 09-29-2017, 05:56 AM
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marzahn marzahn is offline
Join Date: May 2014
Location: Among the trees in Western RI
Posts: 236
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Solution Confirmed That was the answer Mitta!

Try to dial 711 from Trunk Line TAC number and confirm if this is successful or not.

Ensure You have a entry in dial plan for 711 3 3 as ars, put trace in CM share the trace log. Also check call type should be emergency/public
There is no selection "emergency/public" in my system. However dial plan entry: "711 3 3 ars" worked.

Number min max route pattern type
711 3 3 9 emer
using the command: "change ars analysis 7," I added the line " 711 3 3 1 emer" as we use Route Pattern 1 for local calls.

Thank you,
Bill Marzahn
Telecommunications Administrator
Neighborhood Health Plan of Rhode Island
299 Promenade Street
Providence, RI 02908-5720
401-459-6677 (Direct "Find-me" Line)
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