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Old 04-01-2014, 10:29 AM
hutch39 hutch39 is offline
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Join Date: Apr 2014
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Default Some VPN phones stuck at Discover


So, I inherited an AVAYA phone system where I work. The short story is that I had very little notice to move the office to a temporary location. In order to keep the ability to use the phones, I looked into the VPN capability. We have the IP Office 500v2, a Cisco ASA 5505 Security appliance.

I'm able to get 4-5 of the phones (which are model 9611G) up and running on the VPN. Sometimes only 3, sometimes 5 consistently, before some will start showing "Discover" which is the Call Server IP address. I know that the VPN is routing properly because some phones will work consistently for the entire day, the next they'll get stuck on Discover. The VPN router allows for 10 connections, so I know I'm not out of connections.

It just seems like oddly inconsistent behavior. Sometimes they work, sometimes they don't, and there doesn't seem to be any rhyme or reason to it. Any suggestions here would be immensely appreciated.

Thanks in advance!

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