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Old 12-13-2017, 02:46 AM
rawat25 rawat25 is offline
Join Date: Jan 2017
Posts: 34
rawat25 has 10 reputation points
Default IPOCC contact detail report

Hi Team,

Below requirement can be possible in IPOCC contact detail report.

Can we report on repeat calls ie how many calls did we get today where the customer had to ring back twice?
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