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Old 04-04-2013, 01:04 PM
love7 love7 is offline
Join Date: Mar 2013
Posts: 25
love7 has 10 reputation points

Originally Posted by markgallagher View Post
With that amount of information we would be just guessing. How about a little bit more. What stage of re-registering do the phones get to? dhcp or fixed IP?

dhcp from what? dhcp IP

file server? no file server

what IP Office? control unit 500v2 Rel 8.0 (53)

If you want help you help yourself by helping us.

the phones complete the entire bootup process however when you call the phone is goes straight to voicemail. if you look in SSA you cant see the phones they dont register the only way we have found to resolve the issue is by re-booting the POE/ ERS 4500.

Last edited by love7; 04-05-2013 at 04:51 AM.
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