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Old 12-14-2012, 03:43 AM
guruh guruh is offline
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Unhappy ACR - Recording Stop failed on Avaya Aura Agent NGCCAgent

Dear all,
please help,
we have ACR 10.1.2 with patc 101084 and AACC 6.3 SP 8
in some calls (randomly) alarm raised with :
"Recording Stop failed on Avaya Aura Agent NGCCAgent "
all recording are fine.
what causing this alarm?
what does it means ?
how to fix this

thank you
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