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Old 06-20-2022, 10:24 AM
browne3 browne3 is offline
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Join Date: May 2022
Location: Gaithersburg, MD
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Default SIP phones: "growling" or muffled ring tone

Hello,

We are experiencing an odd behavior that I am trying to troubleshoot. On one floor of our office building the suites get a "growling" or muffled ring tone, and a delayed Caller ID. Sometimes the calls will not complete.

When we trace on the network and with the carrier, we cannot any obvious errors. Since we are using TLS, I cannot see the details on the SIP transactions.

Has anyone seen this occur and how were you able to fix it?

Kind Regards,
Richard
Sr Telecommunications Engineer
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