Thread: CMS report help
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Old 05-16-2017, 07:39 AM
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marzahn marzahn is offline
Join Date: May 2014
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Exclamation Sometimes You Can't Get What You Want.

Originally Posted by troyca View Post
Thank you all for your responses. They still want to include extension data with vdn data, so back to reporting
That's an interesting issue Troyca. If the request is needed to satisfy a potential audit or forecasting, that's a valid business reason. So the expenditure of man/woman hours is easily justified. In that case, you might want to get your Avaya business partner (BP) involved. We use a vector and CMS specialist for things like this. And if the answer is that it is not possible, you will need to document this for the auditor.

On the other hand, if you were able to come up with a satisfactory solution, I'm sure that there are some here that will benefit from your solution. Think of it as paying your knowledge forward.
Thank you,
Bill Marzahn
Telecommunications Administrator
Neighborhood Health Plan of Rhode Island
299 Promenade Street
Providence, RI 02908-5720
401-459-6677 (Direct "Find-me" Line)
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