View Single Post
Old 08-25-2020, 07:09 PM
pampl1 pampl1 is offline
Join Date: Mar 2020
Posts: 4
pampl1 has 10 reputation points
Post How can I set call position on IPOCC 10

Hi all, I read some foruns and documents, but I don't found the way I can set call position on queue on IPOCC task flow. I found on object Task Tag the variable c.positionInQueue from system, but on the customer topics I can't use this variable, because the variables offers by the IPOCC is only the user variables.
I want to put a audio with the call position on the topic configured on IPOCC, similar the feature presents on Voicemail PRO. Is it possible ? If yes, how can I do this ?
Reply With Quote